cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

NestDoor Bell battery

SylvainA
Community Member

please don't buy Google products. I tried with get a replacement 119 Doorbell and Google pull out all excuse in the book and no one can answer only LIES after LIES 

 

Sorry GOOGLE as big company they are, they will nevey be APPLE, customer is ZERO 

 

Please be aware everyone prior to buying any GOOGLE product, I got similar problem and NEST thermostat.

2 REPLIES 2

NebraskaCoder
Community Member

I mean, if this post is an example of how you communicated with Google, I wouldn't expect to get too far with them, either. Instead of creating a post to blast Google, which will go into the void as time passes, tell the community what your issues are.

Lance_L
Community Specialist
Community Specialist

Hello everyone,

 

@SylvainA, thanks for reaching out to the Community. I’m sorry to hear that you’re having issues with the replacement. I’d like to dig deeper into this. Can you share the case ID from your interaction with the support team so I can check what happened?

 

I look forward to your response.

 

Best,

Lance