Night recording

[KDhighpeaks]

My camera which I have had for 2 years have suddenly stopped recording or alerting at night. Please advise of how to fix this. Thank you

[MplsCustomer]

@KDhighpeaks 

As another Nest customer, this should only be the result of enabling use of Home/Away or a Schedule for your camera unless there is something unusual going on with your Nest Aware subscription, or if your Nest Aware subscription is assigned to a different home/structure than your camera in the Google Nest app.

You can check your Nest Aware subscription here:

https://store.google.com/subscriptions?hl=en-US&pli=1

You can also check it under Settings | Nest Aware in the Google Nest app,

[KDhighpeaks]

No, this did not solve the issue; subscription up to date, no adjustment to away/home settings. 

[aatienza]

Hey folks,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie