No QR Code & No Serial for Google Nest Floodlight Camera

[tekton23]

Hi,

Very stuck as our builders installed two floodlight cams and left the QR code for one, but not the other! It looks like they peeled it off and lost it. I have been up a ladder to look for the serial code, but there was no sign of it. I don't understand why the serial code is not visible, as surely this can't be peeled or rubbed off?

What can I do? How else can this be installed on the Google Home app?

Thanks,

T23

[tekton23]

Ah, think I have just found the answer. I need to go back up the ladder, with an allen key and unscrew the cable connector base on the bottom of the camera unit, to reveal the S/N code.

[MplsCustomer]

@tekton23 

You want to use the 6-character Setup Code (https://support.google.com/googlenest/answer/11003780).  It's not quite as big as shown in the screen capture below:

[Juni]

Hi there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni

[janthadeus]

Hi folks,
 

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you have further questions.
 

I appreciate your help, MplsCustomer!

Thanks,

JT

[janthadeus]

Hey tekton23,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

Regards,

JT