No notification sound - nest doorbell wired

[tkzz]

I just installed a Nest doorbell (wired) 2nd gen. Everything works except no notification sound. I am missing the notifications because they are silent. This is defeating the purpose of the device. I have “Sounds” turned on in settings.

[Brad]

Hi there, 

Thanks for bringing up the concern you're having. I'd love to look into this for you. This is an intended function, as there is no audible sound for notifications for the newer devices. You can set up Visitor Announcements to go over a smark speaker or display if you wish. You can find out more here. 

Best regards, 
Brad

[tkzz]

Brad I am confused now because I actually DO get notification sounds .... sometimes! It's the default iOS alert sound.

[Brad]

@tkzz 

You may get a sound, but it is more of a chime. I thought you were asking something else. My mistake, but please let me know if you need further assistance.

Best regards,

Brad

[tkzz]

Ok.

I would like to request the ability to change the sound to a different one. For reference, check the WhatsApp Notifications settings. There is an option to select a notification sound from the iOS list of available sounds. This way I could have an audible way to identify that the notification is coming from Nest and not something else/generic.

[Brad]

@tkzz 

There is no such option, i'm afraid. You are welcome to share your experience in the app so your request goes to our engineers and developers. 

Best regards,

Brad

[tkzz]

Thanks Brad. I've submitted my feedback. Hopefully this feature can be added.

[Brad]

@tkzz 

Thank you for sharing your Feature Request with us. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. This thread will remain open for 24 hours for any follow-up questions or concerns. 

Best regards,

Brad

[Brad]

Hi there, 

Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad