Onn indoor camera

[dilynnz]

I had an Onn indoor camera delivered to my house recently and I’ve been trying to set it up since this morning. I’ve read the instructions word by word and it just won’t connect to my google home app. It always says device is unreachable after it takes ~10 minutes to go through all of the other steps. I’ve tried different things like factory reset the camera and even tried using different phones. Any help?

[ByronP]

Hi dilynnz,

Thank you for reaching out to the community. I understand you’re having trouble linking your Onn Indoor Camera to the Google Home app. It sounds like you're receiving a “device is unreachable” error even after following the setup steps for over 10 minutes. I appreciate the effort you’ve put in so far, and I’m happy to help.

Important: Please ensure the camera is fully set up in the manufacturer’s app before attempting to add it to the Google Home app. To complete the setup, please follow these steps:

1. Open the Google Home app.
2. From the Home tab, tap Add, then Device, and then Link apps or services.
3. Select the device maker from the list.
4. Follow the in-app instructions to complete the link.

Note: Make sure you’re using the same email account that is linked in the manufacturer’s app.

Please let me know how it goes.

Regards,

Byron