Replacement mounting plate for nest doorbell battery

[eve77]

Hi, I need a new mounting plate for my nest doorbell battery (screws got stripped trying to install original one and now I can’t remove the mount). How might I get one?

[Brad]

Hey there,

Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please note that unless the device is under warranty, we cannot issue a replacement. 

Please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. 

Best Regards,

Brad

[Brad]

Hi there,

Just checking in to see if you have had the chance to fill out that Replacement form? Please let me know if you need further assistance. 

Best Regards,

Brad

[Brad]

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad