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Replacement power adaptor output: 5V DC 1.4 amp for nest outdoor camera - wired

ReddyKilowatt
Community Member

a week ago

We had a lightning strike and power adaptor cord is not working, I have looked everywhere for a replacement cord and cannot find one, do you sell them?  Know where I can get one?

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2 REPLIES 2

DjRecords
Community Member

Monday

This is happened to me before you have to contact support for a new one.

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jenniffert
Community Specialist
Community Specialist

Tuesday - last edited Thursday

Hi @ReddyKilowatt,

 

Thanks for reaching out to the community! I understand you're looking for options to replace the power adapter for your Nest Cam Outdoor (wired), which was damaged due to a lightning strike. No worries, I'd be happy to assist you with this!

To help you effectively, I'd like to gather the following details:

  • In what country is the Nest Cam Outdoor (wired) installed?
  • Would you mind sharing a picture of the damaged cable and confirming if the port is USB or USB-C?

@DjRecords, I appreciate you taking the time to share your experience.

Keep me posted.

 

Best regards,

Jenniffer

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