Request for a Support Loop for Google Nest Cam Outdoor or Indoor

[NickHLeamington]

Hello Team,

How do I request a Support Loop for my recently purchased Nest Cam Outdoor Indoor? Just purchased direct from Google UK.

Thanks in advance,

Nick

[MplsCustomer]

@NickHLeamington 

We're in the US, but I just started with the link below to contact Support, and got the loop within a few days:

https://support.google.com/googlenest/gethelp

[NickHLeamington]

Thanks Mpls, I'll try them when support opens next week.

[janthadeus]

Hey folks,

Checking in — were you able to speak to our support team as suggested by MplsCustomer? If so, how did it go?

Thanks for the help, MplsCustomer.

Regards,

JT

[janthadeus]

Hi NickHLeamington,

How's it going? Still need our help?

Thanks,

JT

[NickHLeamington]

Hi JT, I haven't yet been able to contact Support during their open hours. Will try hopefully on Monday! Nick

[NickHLeamington]

Support contacted and a Support Loop is being posted out to me.

[EmersonB]

Hello everybody,

@NickHLeamington that's awesome — glad to hear that and thanks for getting back to us. If you have other questions and concerns, feel free to let me know.

@Jt and @MplsCustomer I appreciate the help.

Best,
Emerson

[aatienza]

Hey there,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

Thanks,

Archie