I have 2 Outdoor Cameras (hard wired) with floodlights. I paid for the the 24/7 subscription but can only see events in the history. We need to track specific activity not captured by your "events." We need to supply information to the police and your recordings no longer allow us to access the complete history only snapshots of events which are not helpful. I purchased these cameras based on that history feature and you changed it! In addition I am paying for a subscription that no longer provides the services I originally signed up for. Google WHAT HAVE YOU DONE?
@Birdsonthehead, checking in — as your previous post was deleted, we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
Thanks for keeping us in the loop, and I'm happy to hear that this has been sorted out. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
