The camera of off I need help with it.

[Josephjasmine44]

The camera is a wired camera. But it said low battery and now the battery is off 

[MplsCustomer]

@Josephjasmine44 

That shouldn't happen. Is your camera on a switched circuit?  If so, is the switch always on?  Is the USB plug seated firmly in the base of the camera?

In the Google Home app, under Settings  | Battery for the camera, it should always say "Plugged in" with an infinity symbol.

To contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

[JillG]

@Josephjasmine44 

Just to add to this discussion. I recently had to replace the cord on my outside Nest Camera. I was wired but showed low battery then just died. Luckily I had a device with a replaceable wire so did that and now working fine.