Timestamp on videos on NEST cameras

[Privateagent]

PUT THE DATE AND TIME STAMP ON THE RECORDED/DOWNLOADED VIDEOS!!! WHO THOUGHT OF NOT OFFERING THIS OPTION ON SUCH EXPENSIVE CAMERAS??? MY $50 CAMERA VIDEOS DOWNLOAD WITH ALL ITS INFORMATION STAMPED I DON'T HAVE TO BE DIGGING FOR IT GEEZ!!! PLEASE ADD!!! THIS IS RIDICULOUS HOW MUCH TIME I HAVE TO SPEND FIGURING OUT WHAT TIME EACH VIDEO WAS RECORDED!!! OR GIVE ME MONEY BACK I'LL JUST KEEP USING MY OLD CAMERAS.

[Honeybadger97]

AND the ability to save Timeline clips as we see fit, especially since the new gen cameras miss capturing events on a regular basis. 

[EmersonB]

Hi everyone,

Thanks for posting here in the Community. We understand what you're referring to.

Give these steps a try:

Display the timestamp in a video clip

Note: Timestamps are not saved with timelapses (footage that has been sped up to show several minutes or hours in a few seconds).

1. Download a video clip to your computer.
2. Open the downloaded video clip in a video player that supports subtitles.
3. In your video player’s settings, turn on English subtitles to see the timestamp.
4. After you turn on English subtitles, the timestamp should show at the bottom of the video with the date and time of the recording. Turn subtitles off to hide the timestamp again.

Tip: You can also find the date and time of video clips saved in the video clip library at home.nest.com:

1. On the home page, select your camera.
2. Tap Clips View clips. Each clip is labelled with the date and time that it was recorded.

Hit this link for more information.
 
Best,
Emerson

[Supersann]

This does not work, I've downloaded the video clip, but there is no time stamp. Other posts say you have to connect google home to the nest app, but every time I try to connect, it says my email and password are wrong. 

Then when I go via the nest app and try to connect google home app, all it I get linked to is the google home app and the process repeats as above. 

I have nest aware PLUS subscription and for some reason, you don't allow me to download videos with a time stamp, this is ridculous!!!!

[Lance_L]

Hi everyone,

Timestamps are only available for cameras set up with the Nest app; this feature isn’t available in the Google Home app.

I totally understand that this is a good feature to use with your new Nest camera devices, but it isn’t available. I'd suggest you submit feedback about it. Let me know if you have other questions or concerns; otherwise, I’ll be locking this thread after 24 hours.

I appreciate the help, EmersonB.

Best,

Lance

[Privateagent]

It doesn't allow me to open nest, it takes me back to google home when i try, and there is no options in google home for time date and stamp

[Supersann]

This happens to me as well. Why is this camera so expensive but missing the most simplest function of have the video time stamped??? isn't that the point of a security camera, to capture an event and show when this event happened?

[Supersann]

IS this what happens with your app? I've downloaded the video clip, but there is no time stamp. Other posts say you have to connect google home to the nest app, but every time I try to connect, it says my email and password are wrong. 

Then when I go via the nest app and try to connect google home app, all I get linked to is the google home app and the process repeats as above. 

I have nest aware PLUS subscription and for some reason, they won't allow me to download videos with a time stamp, this is ridiculous!!!!

[dlambros]

AGREED! And how about adding the ability to download a custom clip of you're choosing! PLUS, you can only do it from your PHONE, not a computer! I just bought a Gen 2 camera and a doorbell only to find I can't get the timestamp showing on downloaded clips unless I use special software! It's the most frustrating thing and I think I'm going to return them and switch to Ring.com.  I NEED A CLIP FOR LEGAL REASONS AND I CAN'T GET IT SHOWING THE TIMESTAMP!!!! DO YOU THINK A JUDGE WILL SIT DOWN AND FIGURE OUT HOW TO TURN ON SUBTITLES TO GET THE HIDDEN TIMESTAMP!! ITS RIDICULOUS!

[dlambros]

You have to use VLC. Its the only media player I've found that will do it, but the problem is I don't know how to re-save it with the time-stamp on. 

[betochino]

I need the date a time stamp on the recorded!

[primetime43]

Here is how it works. There is a time stamp subtitle attached to saved videos for older 1st gen cameras (basically any cameras that came from Nest before Google took over completely; doorbell cam, outdoor cam, etc). Second-gen cameras do not appear to have the ability to include the time stamp subtitle. So whenever people link this article here https://support.google.com/googlenest/answer/9220856?hl=en , it only applies to the first gen cameras and is useless to any newer products. I'm not sure why such a simple and basic thing is not just burned into each video (or make it toggleable like a subtitle). Either way, its crazy that its missing.