Video "History" not showing on bottom of Screen

[GNXMan]

I have two of the "updated" nest cameras that only show up under Google home. However the Google Home screen only show the live video. There is not "history" to choose along the bottom of the screen. what gives? How can I access my video history? My old Nest cameras show up under the Nest app and I can access video history there no problem.

[MplsCustomer]

@GNXMan 

On an iPhone, when you're viewing the camera feed, the options at the bottom of the screen appear and disappear each time you tap the screen:

[GNXMan]

Not on an Iphone. I am on my computer.

[MplsCustomer · Accepted solution]

@GNXMan 

I thought you were talking about the Google Home app, which is the only place where we can view history for the newer Google Nest cameras. The beta/preview website, home.google.com, does not show history; it only livestreams, unlike the older home.nest.com website for the older Google Nest cameras, which has history and configuration options.

[GNXMan]

So the only place I can view history is on a phone??? Not helpful...

[MplsCustomer]

@GNXMan 

Indeed it's not. On Sept. 29, 2021, Google Nest VP Rishi Chandra posted this:

"...we’ve also been working on rolling out a desktop experience for the Google Home app, so the new Nest cameras and doorbell feeds can be viewed and controlled from there. This will launch in 2022."

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

The beta/preview home.google.com website with live-streaming only is all they've managed so far.  We've been waiting for more since we bought a new battery camera in Sept. 2021.

[janthadeus]

Hi folks,
 

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s reply. Let me know if there's anything else.
 

I appreciate the help, MplsCustomer.

Thanks,

JT

[janthadeus]

Hey GNXMan,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

JT

[GNXMan]

Well I guess the "help" I need is to get the Pc based Google home app fully functional. Seems to be taking much longer than projections... Thanks for checking in.

[janthadeus]

Hello there,
 

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep an eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Check out this link on how to file feedback.

Best,

JT