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Will not let me invite spouse

Blkone46
Community Member

Try to invite spouse gets can not invite now 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Blkone46 

If your spouse does not have a Google (gmail) account, it seems that you can get this result. (I don't know why you don't get an appropriate error message instead.)

aatienza
Community Specialist
Community Specialist

Hey Blkone46,

 

Thanks for reaching out. Could you tell us the Nest device you have? What error message are you getting when trying to invite your spouse in the Google Home app? Also, make sure she's using her personal Gmail account. Keep us posted.

 

I appreciate the help, MplsCustomer.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie