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Wired doorbell

Adonlimson
Community Member

My camera is not being connecting to a nest product in my home it is showing nc029

1 REPLY 1

EmersonB
Community Specialist
Community Specialist

Hello Adonlimson,

 

Thanks for reaching out here in the Community. That error code means that your app is having trouble connecting to your Nest Camera.

 

  1. Close your app.
  2. Use the instructions in this article to restart your Nest Camera.
  3. Make sure your phone’s Wi-Fi and Bluetooth are turned on, and that it’s connected to the same Wi-Fi network you want to use for your camera.
  4. Try to set up your Nest Camera again in the app.
  5. If the help code still appears, and you’re using the app on a phone, reboot your device and check if that fixes the issue.

Let us know how it goes.

  

Regards,

Emerson