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Wireless Doorbell battery issues

steve_rainbird
Community Member

My doorbell has suddenly started using battery very fast.

I charge it yesterday.

 

Today Its down to 19%.

Any ideas why this might be?

 

5 REPLIES 5

MplsCustomer
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@steve_rainbird 

If your temperatures are getting down to 32 degrees Fahrenheit (0 degrees Celsius), the long thread below has many customers reporting their battery doorbells don't stay charged in cooler weather that's well within operating temperatures.

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Cold-weather-concerns-with-Nest-Doorbel...

steve_rainbird
Community Member

Thanks,

IIt did get down to -2c last night so it may be that.  I also have a new broadband router so will try a few things 1st before I blame the weather.  Looks like that might be the issue though.

It is definitely temperature related.  After recharging tye temperature was about 0c and it lost 23% overnight.  Since then (3 days) it has only lost an further 4%.

MplsCustomer
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@steve_rainbird 

Google Nest Help has just published a new support page on "Cold weather battery issues in Nest cameras and doorbells":

https://support.google.com/googlenest/answer/11830989

"9to5Google" has this article today, Feb. 18, 2022:

https://9to5google.com/2022/02/18/google-nest-doorbell-battery-cold-charging/

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

 

Thanks,

Archie