google camera not reconnecting, can't be reset

[jonhli]

recently one of my google camera (outdoor battery) stopped connecting to my wifi. so i disconnected from my account to reset up again, which has worked in the past. but now, when i go through the set up process. the camera doesn't turn white it's plugged in during the setup, when i press and hold the reset button in the back, it doesn't turn yellow after 10 seconds. so i am unsure why it's not working. I have had to get rid of my doorbell camera but it stopped working. Google is becoming very unreliable with their products

[EmptyNester]

Hello, I'm an end user like you.  If you read thru this forum you will see other people describing the same issue.  I believe either the power supply has failed or the camera it self.  About how old is it?   I have 5 of these and (2) have failed around the 3 or 4  year mark.   I like the NEST app and I ended up ordering used cameras from Ebay sellers and I'm very happy.   Also, until the Google Home app has most of the features of the Nest app I would not recommend the new Gen 2 nest cameras as they do not work with the NEST app.   Hopefully the Google App will be improved soon.

[jonhli]

Yea super frustrating 😕 have the second Gen one the battery version. Yea doesn't work with the nest app anymore. I guess this one is going to bite the dust. I don't know why the camera seem to work with the green light on. Since I disconnected the device from the app, I can't see anything...not sure what else is there to do 🤷🏻‍♂️

[GM9965]

I have the exact same problem. The camera is only a year old. I am getting it replaced. Not a good look for Google.