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CCGTV 4K homepage still has not updated

rygogg
Community Member

As of 4/15/2023 the homepage on my Chromecast with Google TV 4K has not been updated to the new interface. My account picture is still in the upper right corner. After following the steps from a post by @zipfhaus  posted last month, I still have the old homepage interface. Is this update still being rolled out or should I have already received the update? I've cleared cache and restarted, is there anything I need to do on my end?

3 REPLIES 3

Kimy
Community Specialist
Community Specialist

Hi rygogg,

 

Thanks for reaching out — let’s see what’s going on. Did you see a message stating that you have an available update? What is the Android TV OS Build of your Chromecast device? Normally, the update is sent but you need to manually download and install. To check for updates, just go to Settings > System > About > System update.

 

The availability of the updates is not simultaneous in all regions which is why some already have it while others are still waiting.

 

I’ll wait for your response.

 

Thanks,

Kimy

Muddi
Community Specialist
Community Specialist

Hi there,

 

How's it going with your device? Let us know if you still need help and the Community will be happy to lend a hand.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey rygogg,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Muddi