Cannot connect chrome cast to internet

[Heff]

Unable to connect to internet despite rebooting all and resetting chrome cast.  We are in a rental unit with an open Wi-Fi that you must login to.  This happened with a previous chrome cast in a hotel

[RXShorty]

Hi @Heff 

Which Chromecast device do you use?
Only the Google TV HD and 4K can log in to WiFi with captive portals and Hotel WiFi networks.

So if you have an older device, I am afraid you are out of luck. 🙄

[JenniferV]

Hey there,

Thanks for the help, RXShorty.

Heff, authentication pages, also known as captive portals are currently not supported by Chromecast. You can attempt to set up your Chromecast device using a captive portal if you are able to add the MAC address directly to the router. In most cases, you will need permission from the network administrator. However, please take note that this workaround may or may not work. 

Regards,

Jennifer

[JenniferV]

Hello Heff,

It's me again. I want to check if you still have questions and concerns. Feel free to let me know if you do.

Best,

Jennifer

[JenniferV]

Hi there,

I haven't heard from you so I’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer