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Chrome browser are automatically reconnecting to the chrome cast? How Can I solve?

keithprime
Community Member

Chrome browser are automatically reconnecting to the chrome cast? How Can I solve?

We use chromecast to cast our screen to the projector in the meeting room. After using the cast function, the browser(chrome, edge) are auto reconnecting to this cast device. We have 2 meeting room, It'll be the big bugs for us.

6 REPLIES 6

JenniferV
Community Specialist
Community Specialist

Hi keithprime,

 

Thanks for reaching out. Let's check this further.

 

Quick questions: what type of Chromecast devices do you have? When did the issue start? Could you try to restart your Chromecast, projector, and Wi-Fi router. Resetting your Chromecast might also help.

 

Regards,

Jennifer

Oops, I think, it might browser's cast function cache. How can I clear that ?

JenniferV
Community Specialist
Community Specialist

Hello there,

 

You can clear your browser cache instead. Check the steps below:

 

  1. On your computer, open Chrome.
  2. At the top right, click More.
  3. Click More tools. Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey keithprime,

 

It's me again. How's it going? Did you manage to get your device working?

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi keithprime,
 

I haven't heard from you in a while so I'll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer

keithprime
Community Member

Oops, I think, it might browser's cast function cache. How can I clear that ?