I have read some of the other posts regarding this problem. I copied and pasted below what I was reading: When it says go to Settings and then to Remotes and Accessories, I do not see the option to select "Remotes and Accessories." If I was able to find this, perhaps I could fix my problem. The remote turns the TV on and off and controls the volume on the TV, but we cannot change channels or use the voice control with the remote.
Hey there krbender08,
Welcome to the Chromecast Community Forum! Were you able to fix that Chromecast Remote issue? If not, I'd be happy to help you figure this out. Now, when you are looking for the Settings > Remotes and Accessories, are you doing so on the Chromecast with Google TV settings? If so, what model of Chromecast do you have?
I look forward to your response, and if you have any other questions or concerns for me, please let me know.