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Chromecast can’t connect to wifi

Salem1
Community Member

Every week or so my Chromecast looses connection to the Wi-Fi. I keep restarting and re-configurating the Chromecast in my Google app, but it just seem to keep happening. Can someone help me? Thanks!

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Salem1,

I can imagine that situation being quite frustrating, so I'd be happy to help you out! In this case, go ahead and follow the steps listed in this article. If you run into any errors or if the problem persists, let me know and we can try a few more things.


I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

JenniferV
Community Specialist
Community Specialist

Hello there,

 

I appreciate your help, Jeran!

 

Salem1, how's it going? Have you checked the steps on the support website article shared by Jeran? Still need help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Salem1,

 

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Regards,

Jennifer