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Chromecast help

bas98
Community Member

My Chromecast 4K keeps restarting every few minutes. When I get as far as the internet setup, it never connects and then restarts.

It worked fine with this TV in the past but we just moved to a new house. Wifi is working well on my phone. I had it plugged into the TVs usb port but it gave me an error so I'm now using the wall power. Any help?

2 REPLIES 2

bas98
Community Member

I figured it out. I was using the wrong usb power brick. Now it is working again!

Jeran
Community Specialist
Community Specialist

Hey there bas98,

I'm glad to hear you were able to resolve this issue! In that case, do you have any more questions or need any additional help? If not, I'll go ahead and lock this thread in 24 hours.

Thank you,
Jeran