Chromecast suddenly won't cast

[Osric7]

I was using my chromecast earlier through the "cast my screen" option in the google home app. It worked perfectly. Suddenly when I press cast my screen, the TV screen turns black, it says "casting has ended" a few seconds later, and then it says chromecast can't connect to wifi, or something to that effect. I did a factory reset,  unplugged and plugged chromecast back in, uninstalled and reinstalled the home app, and restarted my phone. Nothing worked. Please help!

[Ashepherdson]

DId you reboot your router as well? 

[JenniferV]

Hey there,

Thanks for the help here, Ashepherdson.

Osric7, how's it going? Did you manage to get your device working? If the issue persists, please use a different mobile phone. Plugging in the Chromecast into a different HDMI port on your TV or a different TV screen might also help.

Best,

Jennifer

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hi Osric7,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan