cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Chromecast!!!

Csietam
Community Member

Hi there

we changed our code for Wi-Fi and therefore I had to Konfiguration my chrome cast. But every time I come to choosing country it stops. What do I do?

2 Recommended AnswerS

David_K
Platinum Product Expert
Platinum Product Expert

If your Chromecast is still connected to an existing Wi-Fi network, you can follow these steps to change the Wi-Fi network it is connected to.

If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

View Recommended Answer in original post

Csietam
Community Member

Thank you very much David. It works now 👍🏼

kind regards Christina 

View Recommended Answer in original post

7 REPLIES 7

David_K
Platinum Product Expert
Platinum Product Expert

If your Chromecast is still connected to an existing Wi-Fi network, you can follow these steps to change the Wi-Fi network it is connected to.

If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.

Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

JenniferV
Community Specialist
Community Specialist

Hello there,

 

Thanks for the help, davidking!

 

Csietam, it's us again. We want to make sure you're all good — how did the steps go?

 

Best,

Jennifer

Hi jennifer

it was a big help and it now works. Thank you for following up. 
kind regards Christina 

Csietam
Community Member
  • Thank you very much. I’ll try this tonight. 🙏🏻

Azarco
Community Specialist
Community Specialist

Hey Csietam,

 

We appreciate the update. Have you had the chance to try the steps above? Are you able to configure your Chromecast to your new network?

 

Regards,
Alex

Csietam
Community Member

Thank you very much David. It works now 👍🏼

kind regards Christina 

Jeran
Community Specialist
Community Specialist

Hiya Csietam,

I'm glad that David was able to help you out! In that case, I'll go ahead and lock this thread in 24 hours. If you have any more questions in the future, feel free to create a new thread.

Have a good weekend!

Best regards,
Jeran