Google Chromecast broke my tv

[n3lson]

we set up the chromecast correctly but suddenly after 1 hour that we used all of a sudden the tv has a black screen and now only sound works no image appears on the tv It's sad to say that our TV broke because of Google Chromecast 

[David_K]

Try these steps:

TV has no signal or only shows a black screen - Chromecast Help

[JenniferV]

Hello there,

I appreciate your help here, davidking!

n3lson, how's it going? Have you checked the support article shared by our Product Expert? Are you still seeing a black screen even watching a regular channel on your TV? Do you still need help?

Best,

Jennifer

[Muddi · Accepted solution]

Hi n3lson,

I don't want to be a nudge but I'd like to check if you still need help with your device. Let us know by updating the thread, and we're glad to further assist you.

Cheers,

Muddi

[Muddi]

Hey N3lson,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi