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Hola problemas con mi cromcast 3g

Xavid
Community Member

Es un telvicion vieja usa un adaptador hdmi a rca simpre funciono bien pero ahora solo enseña el enicio donde sale las palabaras cromecast y piede señal ojo adaptador es nuevo y rca cable ewal y funciona bien con otros dispositivos  no se que puede ser wifi esta bien 

6 REPLIES 6

JenniferV
Community Specialist
Community Specialist

Hello Xavid,

 

Thanks for reaching out and I'm sorry to hear that you're having an issue with your Chromecast. Let's sort this out.

 

Quick question: what's the LED status on your Chromecast? Please try the steps listed below:

 

  1. Reboot your Chromecast. 
  2. Power off the TV completely.
  3. If possible, please plug in the Chromecast directly to the HDMI port on your TV. 
  4. Plug in the Chromecast into a different TV screen if one is available.
  5. Perform a factory reset.

Let me know how it goes.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. How's it going? Did the steps help?

 

Thanks,

Jennifer

Xavid
Community Member

Hi sorry been busy i try them but the issues is not the easy in only louds 3 to 8 sec and in gos blanck try it few diferent tvs but thanks 

Muddi
Community Specialist
Community Specialist

Hi there,

 

Apologize for the delays. Chiming in to ensure everything is covered here. Just to add, please try connecting to your device then see if you will hear a sound from the TV when you cast from your phone.

 

Keep us posted.

 

Cheers,

Muddi

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, Jennifer and Muddi!

Hey there Xavid,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Muddi
Community Specialist
Community Specialist

Hi Xavid,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi