IP Configuration Failure - Chromecast

[KC88]

My chromecast won't connect to WiFi. I keep getting "IP configuration failure".

Chromecast in other room works fine.

[JenniferV]

Hello KC88,

Thanks for reaching out. Let's sort this out.

A few questions: what type of Chromecast device do you have? What's the LED status on your Chromecast? Is this an initial set up or working previously?

Give these steps a try:

1. Reboot your Chromecast, Wi-Fi router, and mobile phone.
2. Uninstall and reinstall the Google Home app.
3. Use a different mobile device.
4. Factory reset your Chromecast. Here's a guide: How to factory reset your Chromecast.

Regards,

Jennifer

[JenniferV]

Hey there,

How's it going? Did the steps help?

Thanks,

Jennifer

[Princesss]

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Chromecast devices and we'd be glad to assist you further.
 

Best,

Princess