Remote control gets hot

[Onkie]

My remote control gets real hot, its barely used. I tried everything, also factory reset de chromecast but now i'm not able to connect the chromecast. Unfortunatly i havent got an invoice anymore. Has someone a solution?

[JenniferV]

Hi Onkie,

Thanks for bringing this to our attention. What's the LED status on your Voice Remote? Could you please replace all batteries at the same time and observe its behavior? Note: don’t mix old and new batteries and don’t use lithium-ion or any other batteries with rated voltage above 1.5 V.

If the issue persists, fill out this form and let me know once you're done.

Regards,

Jennifer

[Princesss]

Hi Onkie,

Chiming in-- have you had the chance to see the post above? Let us know once you're done filling out the form so we can check.

Best,

Princess

[Muddi]

Hey Onkie,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi