cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Voice Changing

Newtsy
Community Member

Hi, wondering if there was ever a fix found for Google Neat speaker changing between male and female voices. I have tried everything to try and stop my speaker doing it. Everything I have tried has had no effect. 
Thanks. 

1 Recommended Answer

Jeran
Community Specialist
Community Specialist

Hey there Jill,

 

I'll follow-up with a higher tier of support on this issue to see if I can learn anything new regarding this issue. I'll update the thread as soon as I hear back.

 

Best regards,

Jeran

View Recommended Answer in original post

8 REPLIES 8

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Newtsy 

This is a known bug and I am also experiencing this annoying glitch. Nothing to update but to let you know it is still being investigated. 

Jill

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, Jill!

Hey there Newtsy,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

JillG
Diamond Product Expert
Diamond Product Expert

Still happening here @Jeran 

When I ask "what time is it" GA will reply in a different voice on my Google Hub Max

Jeran
Community Specialist
Community Specialist

Hey there Jill,

 

I'll follow-up with a higher tier of support on this issue to see if I can learn anything new regarding this issue. I'll update the thread as soon as I hear back.

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there JillG,

 

I talked to a higher tier of support, and it looks like there are still no updates, sadly. They asked that anyone experiencing this issue submit feedback via the Google Home app with logs enabled if you haven't already. Let me know if you have any questions; I'd be happy to help out where I can.

 

Best regards,

Jeran 

Jeran
Community Specialist
Community Specialist

Hey there Newtsy,

 

If you wouldn't mind, would you be able to submit feedback via the Google Home app with logs enabled? If there are any errors being generated by the Google Home up, they would appear in the device logs for the engineering team to look into.

 

Let me know if you have any questions or concerns.

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there Newtsy,

Do you have any more questions that we can address? 

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey Newtsy,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran