Activity recordings

[Greg18]

For some reason my camera has stop saving recordings after three hours. Does anyone know how to fix this issue?. It almost makes it pointless to have the cameras if they don’t keep recordings longer than 3 hours

[Samagoue]

Have you checked your Nest Aware subscription?

[tajennifer]

Hi Greg18,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with the video recording on your Google Nest camera. I understand how frustrating this situation can be. But don't worry; help is here. I need to ask for some information to provide the best solution:

• What Google Nest camera do you have?
• Do you see an error code on the app?
• Do you have a subscription available?

Please keep me posted. I'll be waiting for your response.

Best regards,

Jenny