Adding a second home member is not possible

[KenandSteph]

I have been trying to add a second home member to the Google Nest.  I have sent requests from the other account and tried to send invites to that account.  When I click on the View Request link in the e-mail I end up at the home page for Google Home and cannot find any request to approve.  There is no Inbox as is indicated in the instructions.

[DeboraJ]

Hi @KenandSteph,

Thanks for reaching out to the community! I understand that you have been experiencing some inconveniences when trying to add a secondary home member to your account, specifically regarding the invite not appearing in the app or the missing option to accept it. Don’t worry! Let me help you out with this.

Before we move forward, I need some information to provide you with the most accurate steps:

• When you mention "Google Nest," are you referring to the Google Home app or the Nest app?
• Where are you located? 
• What is the domain of the email address you are trying to add? (e.g., @gmail.com, @outlook.com, etc.)
• Is the email account you are using to send the invite set up as an Administrator?

Once you provide this information, I will be more than happy to assist you!

Best regards,

Debora