Billing

[Kswist321]

I think I got billed twice. 20$ came out 2 times out of my account from nest same day 

[janthadeus]

Hi Kswist321,

I'm sorry to hear that and for the delayed response. I also understand how you feel so I want to check this further. Could you please share the date and description of the charge? Do you remember signing up for Nest Aware? Also, is your account migrated or non migrated (legacy)?

Looking forward to your response.

Thanks,

JT

[janthadeus]

Hi Kswist321,

Checking in to see if you still need help with this. In case there are any follow up questions or comments. Please let me know if you need further assistance.

Best,

JT

[janthadeus]

Hi there,

It's me again. Just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Regards,

JT