Cámaras , doorbell

[Katherin_cruz99]

I'm having issues with my cameras. They don't save videos, they delete themselves every three hours, and I'm not receiving notifications from the rear camera or the doorbell.

[MplsCustomer · Accepted solution]

@Katherin_cruz99 

You need a Nest Aware subscription in order to save videos for longer than the most recent 3 hours:

https://support.google.com/googlenest/answer/13315909

See this Help topic on notifications:

https://support.google.com/googlenest/answer/9210305