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Cómo puedo hacer para que siempre esté activo mi Nest

Leonor2025
Community Member

Mi Nest no me marca continuamente solo me dice cuando alguien toca el timbre. Cómo puedo saber cuando alguien pasa por mi casa?

1 REPLY 1

GabrielaG
Community Specialist
Community Specialist

Hi 

 

Thanks for reaching out to the community. I'm sorry to hear your Nest is not telling you when someone is close to your home. I'm happy to assist you right now.

To get a better understanding of the situation, please help me out by answering the following questions:

  • What type of Nest Doorbell do you have?
  • When did the issue start? 
  • What app do you use to control the Nest doorbell?
  • Have you done some troubleshooting steps? If so, can you please list them?

Any additional details you can provide will be helpful.

 

Regards,

Gabriela