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C by GE Cync issues!

Community Member

Moved to a new house with same router. Was in previous house for 5 years with 9 C by GE Life bulbs working perfectly with Google Home and Nest Hub. Tried to add them to the Google Home app not after resetting them and they add in but shown it responding. They work full function with Cync app when paired on that app. 

Google mentioned it was a know issue but how long does it take to fix it or why does it happen when it worked 2 weeks ago.