05-12-2023 05:26 PM
05-12-2023 07:14 PM
05-13-2023 08:48 AM
Do you by any chance have a Google Nest Camera (Battery) running on battery power? When running on battery power, this camera is in "Idle" mode and is slow to wake up to detect and record an event. We have had the battery camera for 20 months, and it does fine in daylight hours, but if we unplug it, it does not detect someone walking in front of the camera.
06-28-2023 10:46 AM
Hi folks,
Thanks for reaching out. I just want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.
I appreciate your help, @MplsCustomer.
Best,
Zoe
07-01-2023 01:40 PM
Hi everyone,
I wanted to check and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Thanks,
Zoe
07-02-2023 02:14 PM
Hi there,
@TransportingMqc and @Karen58, I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
I appreciate your help, @MplsCustomer and Zoe.
Regards,
Jenelyn