Can connect error in Google home app

[DenverOps]

Starting yesterday I've started receiving a can't connect error for the nest presence.  I'm able to view my cameras and thermostats without any issue.  I've uninstalled the Google Home app and confirmed it's not a Wi-Fi issue because it happens on both my iPad and my Android phone. A second household member does not see this cannot connect issue.  

I have the nest app. Is the one controlling my location and confirm that it still is but it seems like Google Home can't see that piece of data from nest.  

 

[MplsCustomer]

@DenverOps 

You could just try deleting and reinstalling the Google Home app.  If you click on the "Can't connect" icon, does it explain what it can't connect to?

[DenverOps]

I did that yesterday and that didn’t work.  I just checked and it’s fix. Must have been a server side issue.  You can close this.  

[Mlabrador]

Hi folks, 

Thanks for posting in the community. 

@MplsCustomer, thanks for the help! 

@DenverOps, I'm happy that everything is back on track. I'll consider this thread as complete and will lock it within 24 hours. If you have other questions, feel free to create a new thread. 

Best, 

Nikki