Cannot connect my nest Mini speaker to the Wi-Fi

[Griffiths415]

Can you help? I have a nest mini speaker which up until recently is worked fine. I'm able to connect to the Wi-Fi after a number of tries but when I try to create a speaker group with another nest mini speaker, it will not do it it's like it doesn't recognize it as a speaker. Only today am I having this issue. I've reset it disconnected multiple things but it still doesn't work. Any thoughts or suggestions appreciated 

[Alex_S]

Hi Griffiths415,
 

Thanks for posting—let's get this sorted out. A few questions: is this Google Nest Mini in question responding to your voice commands? Can you see it in the Google Home app on the Devices tab? Are you using a dual-band router? If yes, on which band did you connect it?

Regards,
Alex

[Griffiths415]

Thanks!, it is connected to a Google Nest Pro, it is responding to commands  

[Alex_S]

Hi there,
 

Let’s give these steps a try:

1. Restart your entire network.
2. Unplug your Google Nest Mini for a minute > Plug back in.
3. Turn off and on WiFi connection on your phone > Keep the Cellular data off.
4. Force close and reopen the Google Home app.
5. Try creating a speaker group.

Kind regards,
Alex

[Griffiths415]

Thanks for this. I tried those steps several times and unfortunately it's not working

[Alex_S]

Hello Griffiths415,
 

Strange! Give this a try:

• Create a new home and move these 2 Google Home devices.
• Force close and reopen the Google Home app.
• Create a speaker group.

Best,
Alex

[MAD32]

How do you force close your Google home app?

[Alex_S]

Hi MAD32,

You can check out the links below:

• Close the app using an Android device.
• Close an app using iOS devices

Best regards,
Alex

[Kimorosz]

Yes my Google nest speaker is not connecting in it. It keeps on connecting when it does to my Wi-Fi. It just started. I’ve had it since February 2023. It is now October 8, 2023. It just started about a week ago.

[Alex_S]

Hi Kimorosz,

I’m sorry to hear about the trouble you’re experiencing with your Google Nest device. Let’s further look into it. What type of Google Nest speaker do you have? Also, is your Google Nest speaker not connecting to your WiFi completely, or does it connect to the WiFi and respond to voice commands but won’t show when creating a speaker group?

Warmly,
Alex