Device room management problem

[Loyloykris]

Hi, is there a problem on room management in the google.home app? I've been arranging the device to a specific room and after a few hours it will reset and move it all to linked to you devices at the buttom. 

[SmartHomeH-TAGS]

Some are having the same problem in Facebook group.

https://www.facebook.com/share/p/1DrG1Hc2Wd/

Probably just a bug.

I just got an update for Google Home on Android, so maybe it will be fixed 

[sicsacol]

Hi @Loyloykris,

Thanks for posting in the community. I understand that you're experiencing issues with room management in the Google Home app, where the devices you've carefully arranged keep resetting and reverting to the "Linked to you" section at the bottom after a few hours. I know how concerning this situation must be, especially since you have to keep reorganizing your devices. I appreciate the detailed information you've shared so far. Don't worry, I'd be more than glad to assist you. To better support you, I have a few questions:

• Are you running the latest version of the Google Home app?
• Instead of manually moving them back first, could you try saying, "Hey Google, sync my devices"?
• If you're using an Android phone, could you try clearing the cache of the Google Home app? This won't delete your home, but it can clear out "ghost" device data that often causes placement resets.

Please let me know the answer to these questions.

Cheers,
Jonathan

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