Disappointed with lack of improvement

[Ricoflan]

Seriously disappointed at the seeming complete lack of improvement in Google homes ability to engage with users. Sick of wrong devices answering, doubly sick of poor automation controls and terrible non-responsiveness to questions. Tried just this morning to find out when to switch to daylight sav8ngs time and never got passed the history of daylight savings time over and over again - despite reframing the question in various ways and telling the system the info supplied was non-responsive. How, in the age of AI, is this system not improving?? It frequently borders on useless and certainly not worth the investment and sacrifice of privacy 

[SmartHomeH-TAGS]

• Wrong speaker answering: adjust the "Hey Google" sensitivity in Assistant Settings.
• What do you mean by "poor automation controls"? I'm always finding out new ways to control my smart home. Like not having to have unique names for every device...  https://youtube.com/shorts/5z69ruHrU3I?feature=share
• "When does daylight saving end?" Gave me when it started and will end in my state in Australia.

[EduardoN]

Hi @Ricoflan,

Thank you for reaching out to our support community! I sincerely apologize for the inconvenience caused by the device not changing the season, and I appreciate you taking the time to share this information.

Based on this information, I'd like to ask you more about this concern. I'm here to assist you further!

• What type of Nest Device do you have?
• When did the issue first occur?
• What voice commands do you use?
• Did you try any troubleshooting steps?

@SmartHomeH-TAGS, thank you for sharing that information about this situation; it is helpful for everyone!

Please feel free to share any additional details you think might be relevant.

Best regards,

Eduardo