Door sensors alert on max hub

[Kalebb]

Why can’t I add Eve sensor connected to google home via matter as a starter for automations?

I’m trying to get an alert on my hub max when a door sensor opens. 

[Muddi]

Hello Kalebb,

Thanks for visiting the Community.

My apologies for the late response. I know how challenging it is when you connect your matter device to your Google Nest Hub Max. To confirm, are your Eve sensors set up on the native app? Are you getting a message? Are you using a dual-band router? What is the make and model?

Here's a link that might be helpful to you: Manage Matter-enabled devices in the Google Home app

I'll wait to your response.

Cheers,

Muddi

Looking

[LovelyM]

Hi Kalebb, 

I'm checking in to see if you still need help. Please tell me if you have other questions or concerns. I want to make sure you're all good now.

Best, 
Lovely

[LovelyM]

Hey there,

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Thanks,
Lovely