Error message driving me crazy

[Sianedog]

I cannot connect my new nest to the app! I’ve reset it multiple times, turned my phone on and off , deleted the app and reinstalled several times . Changed the language to English US as suggested by the Google help guy, and still nothing but this error message !!!  I am ready to return it to the shop and get Alexa !!!

[MplsCustomer]

@Sianedog 

This is a community forum, so if you want help from us fellow customers, it would help to know what device your "new nest" is, and what error message you're getting.

Since you mentioned Support suggested changing your language to English (which is one of the suggested remedies for the strange "83902 kGSKErrorDomain" error), is that the error you're getting? If so, judging from other posts I've seen, it seems Google Nest does not have a solution.

[Lance_L]

Hi folks,

@Sianedog, thanks for reaching out to the Google Nest Community. I wanted to check if you still need help with this. Have you seen MplsCustomer’s response above? If yes, how was it?

If you still need help, please specify which Nest product you’re having trouble with and the error message.

Keep me posted.

I appreciate your help, MplsCustomer.

Best,

Lance

[Sianedog]

I have now managed to get it connected , although now it won’t connect any music . It gives no options. This really is the most frustrating device I’ve ever dealt with . Major buying regret 

[Lance_L]

Hello Sianedog,

I know how it feels when something isn’t working the way it should. Let’s get this resolved. Send some details our way, like which Nest device you’re having trouble with, and we'll look into it!

Regards,

Lance