GOOGLE NEST DOORBELL WIRED, 2ND GENERATION CHIME CONNECTOR MELTING

[BARBWIRE]

The above Doorbell is hooked up to a chime/transformer side by side.  We just had to replace the doorbell because the chime connector melted.   So we have a new one and have connected it up the same.  Everything works, but the chime connector is again getting very hot again.    What is going on here? 

Terminal with output 24V directly to the doorbell.  Does the connection Chime Connector get connected in parallel  w/2 wires going to the doorbell or is it connected in series to doorbell???

[MplsCustomer]

@BARBWIRE 

Is your chime connector wired as shown in this Google Nest Help topic? Note that the second diagram is mislabeled and should say "Two Nest doorbells, ONE chime".

https://support.google.com/googlenest/answer/12153643

[moralesvicente]

Hi @BARBWIRE, 

Thank you for contacting the Google Nest Community Forum. I’m sorry to hear about the issue you're facing with your Google Nest Doorbell (wired, 2nd gen) chime connector, because it melted, and you're wondering why after installing a replacement it is very hot again. The safety of our users is a priority. Don’t worry; it’s a pleasure to help. I appreciate your collaboration @MplsCustomer, for the information. 

To expedite the assistance, the team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Best regards,

Daniel