Google Assistant & YouTube TV

[DanaTellier]

Hey All.  My Google Assistant (Nest Hub) keeps telling me I don't have a subscription with YouTube TV when I do!  All of my emails are synced up too.  It's very frustrating!  What am I missing?  Not even YouTube TV Tech Support can help me.  Has anyone else come across this issue?  If so, what did you do to fix it.  I know I can just cast to the hub but I should be able to just say "Hey Google, play (whatever) on YouTube TV" and it should automatically play.  But as I said it keeps saying I am not subscribed to YouTube TV.  

[Alex_S]

Hi DanaTellier,
 

I know how it feels when something isn’t working the way it should, let’s further isolate this. Make sure that the email your YouTube TV subscription is linked to is the same email address your Google Nest Hub is set up. Open the Google Home app > Settings > Below the home nickname, you should see the email account.

If confirmed that Google Nest Hub is under the same email, check if your Google Nest Hub device is assigned to a room, not under Local/Other cast devices. From the Google Home app > Devices > Look for Google Nest Hub device icon. If you are going to move it in a room, tap on the icon > Add to a room. 
 

If you want a fresh start, factory reset your Google Nest Hub > Uninstall and reinstall the Google Home app > Log in the correct email address > Set up.
 

Let me know how it goes.

Regards,
Alex

[Alex_S]

Hi there,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Alex

[Alex_S]

Hey there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Kind regards,
Alex