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Google Home error message (kGSKErrorDomain error -83902.)

sarahhanks
Community Member

Hi, I have recently reseted my Google Home because I got a new WiFi network and once I connect it to the WiFi and select a room, when I get to the Set up Google Assistant part and press Next it comes up with the error message: The operation couldn’t be completed. (kGSKErrorDomain error -83902.) Please help as this renders my Google home unusable 

Thanks,                                                                            
Sarah

1 REPLY 1

MplsCustomer
Bronze
Bronze

@sarahhanks 

here have been numerous posts in this forum about the "kGSKErrorDomain error -83902".

Google Nest does not seem to have an explanation. On one post (https://www.googlenestcommunity.com/t5/Speakers-and-Displays/error-83902-kgsk-error-domain/m-p/55415...), a Google Nest Support Specialist posted this:

"To help the team further look into this, please send feedback using the Google Home app, followed by the keywords 'GHT3 KGSKErrorDomain error -83902.'"

On this post below, a customer posted a solution that worked for them:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/error-83902-kgsk-error-domain/m-p/55838...

"You have to change your phones region and language to that of the google home mini!
So I got a German one and had already the German region on my phone but also had to change the language to German."

It hasn't happened to us, so I don't know the right answer.