12-10-2023 08:14 AM
Hi, I have recently reseted my Google Home because I got a new WiFi network and once I connect it to the WiFi and select a room, when I get to the Set up Google Assistant part and press Next it comes up with the error message: The operation couldn’t be completed. (kGSKErrorDomain error -83902.) Please help as this renders my Google home unusable
Thanks,
Sarah
12-10-2023 12:19 PM
here have been numerous posts in this forum about the "kGSKErrorDomain error -83902".
Google Nest does not seem to have an explanation. On one post (https://www.googlenestcommunity.com/t5/Speakers-and-Displays/error-83902-kgsk-error-domain/m-p/55415...), a Google Nest Support Specialist posted this:
"To help the team further look into this, please send feedback using the Google Home app, followed by the keywords 'GHT3 KGSKErrorDomain error -83902.'"
On this post below, a customer posted a solution that worked for them:
"You have to change your phones region and language to that of the google home mini!
So I got a German one and had already the German region on my phone but also had to change the language to German."
It hasn't happened to us, so I don't know the right answer.