Google Home will not find any Nest devices

[Brian11811]

I am running iOS and using Nest Wi-Fi with 2 access points. I have 2 Nest thermostats, Nest wired doorbell and several smoke alarms.

Google Home only finds the nest mesh, speakers and my tv soundbar. It will not find anything related to Nest. I am fairly sure it is an issue with Nest only since it found my Sony soundbar.

Nest works fine on its own, but it its not recognized in Google Home. I factory reset one thermostat and added the QR code. It goes back to Nest home and nothing happens. I have tried this with the doorbell and I get the same issue.

How do I get Google Home to recognize nest? The factory reset does nothing.

I log into Nest using my google login, not a nest login, and online it says it will just “find them”. It does not.

[Brian11811]

Also, when I look at Wi-fi on the Google Home app, it shows Nest Hello and thermostat, but does not show in the home app main page.

[Jake]

Hey there,

Sorry for the late reply. I wanted to follow up and see I could be of any help. I found an article that has some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake