11-17-2021 06:24 PM
Hello, we just got a google home and I can’t seem to add a household member to my home. When trying to send out the invite, it says it can’t be sent right now. Help Please!
11-18-2021 07:12 AM
You might try sending again later....also RU sending it to another GMail account? When I tried to add my wife as a household member and user her Yahoo account I recall some sort of error. When I used her GMail account zero problems. One other problem I had which was bizarre until I figured it out, I have two GMail accounts. I had to add my second GMail account as a family member so I could see my rooms/devices/routines otherwise when I logged in with my second account I couldn't see anything in my home. Once I figured this out it's been pretty awesome to leave an Android Tablet logged in and sitting on the Living Room Coffee Table. It's become my universal remote to activate/statys things in my home from the comfort of the couch if I don't have my phone handy.
11-22-2021 02:11 PM
Hey there,
I understand that it can be confusing trying to invite new members to your household but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
Best regards,
Garrett DS
11-29-2021 03:06 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
11-29-2021 06:20 PM
Hi,
we have not had any luck yet. We both have gmail accounts and work accounts that we have tried to use, along with all the trouble shooting that was provided in comments above. Still it is not allowing the invite to be sent out
11-30-2021 09:15 AM
Hey there,
Sorry to hear that you're still having issues with this.
I would suggest reviewing this article about sending invites to people as it may help. Also, please make sure that you're not using a Gsuite email address as that is not compatible.
Please let me know if you have any other questions.
Best regards,
Garrett DS
12-03-2021 10:08 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS