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Google home hub

Kerryhillier
Community Member

Hi 

i can’t get my hub to access Apple Music via voice recognition  to play on sonos it will play on sonos if I ask yo play radio. Can’t anyone help please? 

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Kerryhillier,

 

That certainly hasn't been easy for you — let see what's going on.

 

What's the exact command you've used and what's the response of your Google Nest Hub? Are you trying to play Apple Music on a speaker group? Also, is your Nest Hub and Sonos connected to the same network and within 15-20 feet of your router? 

 

Let us know, we'd love to help.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey Kerryhillier,

 

How's it going with your Nest Hub? Let us know if you still need our help, we'd love to help.

 

Best,

Alex

Princesss
Community Specialist
Community Specialist

Hi Kerryhillier,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess