06-26-2023 01:53 PM
Hi,
I have had my Govee lights connected to my google home app. It worked perfectly for months through my phone, through verbal commands with the home devices. Then suddenly it stopped working. I tried removing Govee as a linked device and readding and still nothing. When i try to turn it on via the Home App now it just says "something went wrong" not sure where the issue started or how to resolve it.
07-08-2023 11:17 AM
Hi felinok12,
Thanks for reaching out and for the details you shared. Relink Govee light to your Google Home app then reset your lights and relink it to Govee app. Once done make sure it’s working on their app then relink it to the Google Home app once more.
Keep me posted.
Regards,
Juni
07-10-2023 03:16 PM
Hello felinok12,
I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end, so let me know if you still need help.
Cheers,
Lovely
07-11-2023 03:51 PM
Hey there,
We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.
Thanks,
Lovely