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I m at work trying to turn of my lights away from home nd everything on my Google home app disappe.

Dsilva
Community Member

I just bought today a Google nest I set it up and Everything was working. I came to work now I was trying to turn on the lights because on the box it said CONTROL AWAY FROM HOM. So I go to Google home app and I don't see any of my devices or camera. What just happened?

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry to hear about the issues that you're having. I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS